September 1 is Emma M. Nutt Day!
On September 1, 1878, Emma M. Nutt became the world’s first female telephone operator, a career that lasted 33 years! Before September 1, 1878, the Boston Telephone Dispatch Company, which hired Nutt, only hired boys as telephone operators. However, their impatience and immature behavior led the company to start hiring women. After hearing positive feedback about Nutt’s patience, friendly attitude and soothing, cultured voice while on the phone, the company completely replaced male operators with female operators.
To honor Nutt and her successful career, maintain a pleasant attitude and friendly voice whenever you’re on the phone today…no matter what!
Sources: holidayinsights.com, wikipedia.com